- How many stars is the hotel?
- How do I make direct contact with the hotel?
- If I make an online booking, will I be offered a 'best rate'?
- What types of rooms are available and what are the differences between room types?
- Are your hotel rates per person or per room?
- Are my credit card details necessary when making a reservation?
- Will my credit card be charged?
- How safe are credit card details that are submitted online?
- What is your cancellation policy?
- Do you have a pets' policy?
- What are your check-in and check-out times?
- Is it possible to check-in early?
- What is the charge for a late check-out?
- Do you have twin, triple and quadruple rooms?
- What is the cost of an extra bed?
- What is the hotel's policy regarding children?
- Does the property provide iron and ironing boards in all rooms?
- How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost?
- How much is an airport taxi or limousine?
- Can luggage be stored at the hotel whilst I travel elsewhere?
- What is the weather like at different times of the year?
- Is the tap water safe to drink?
- Is there a doctor on call?
- How far is the nearest hospital?
- Where is the nearest bank or currency exchange?
- What time do banks open?
- What voltage is used in Malaysia?
- What is the hourly / daily rate for limousine service?
- Are secretarial and other business services such as translation available?
Shopping and Tourist Facilities
- Are there shopping centers nearby?
- How far is the hotel from well-known entertainment spots?
- Do you have a tour desk?
- What and where are local tourist attractions?
FAQ Replies
| How many stars is the hotel? | ||||||||||||
Budget Inn |
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| How do I make direct contact with the hotel? | ||||||||||||
You may email, call or fax the property. |
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| If I make an online booking, will I be offered a 'best rate'? | ||||||||||||
Online bookings generally offer the ‘best available rates’ for that date and time. |
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| What types of rooms are available and what are the differences between | ||||||||||||
| room types? | ||||||||||||
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| Are your hotel rates per person or per room? | ||||||||||||
Hotel rates are per room based on a maximum occupancy of two. |
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| Are my credit card details necessary when making a reservation? | ||||||||||||
Yes, to guarantee the reservation. |
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| Will my credit card be charged? | ||||||||||||
We may block an amount on the card to guarantee payment but this block is released in two weeks if not used. We do not charge without authorisation. |
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| How safe are credit card details that are submitted online? | ||||||||||||
Our hotel uses SSL encryption to ensure that all your personal information and credit card details are kept confidential. The security of information is very important for us. |
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| What is your cancellation policy? | ||||||||||||
If a cancellation is made less than 1 day or 24 hours prior to arrival, you are charged for one night’s accommodation. |
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| Do you have a pets' policy? | ||||||||||||
Regrettably, pets are not allowed. |
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| What are your check-in and check-out times? | ||||||||||||
| Check-in time is 2:00 pm Check-out time is 12:00 noon |
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| Is it possible to check-in early? | ||||||||||||
Early check-in is subject to room availability. |
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| What is the charge for a late check-out? | ||||||||||||
Late check-out is subject to room availability and the charges are as follows: |
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| Do you have twin, triple and quadruple rooms? | ||||||||||||
The Deluxe Room can be converted to a triple by placing an extra mattress, and the Family Room can be converted to a quadruple by placing an extra mattress. |
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| What is the cost of an extra bed? | ||||||||||||
An extra mattress costs RM15 per night. |
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| What is the hotel's policy regarding children? | ||||||||||||
Children are welcome and those under the age of 12 can share the existing bedding in parent’s room at no extra charge. |
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| General Hotel Information | ||||||||||||
| Does the property provide iron and ironing boards in all rooms? | ||||||||||||
Yes, available upon request. |
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| How far is the hotel from the airport and do you provide airport transfers? And if so, what is the cost? | ||||||||||||
The property is a 20-30 minute drive from Langkawi Airport. Airport transfers are provided upon request at RM22 per way for a car. |
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| How much is an airport taxi or limousine? | ||||||||||||
An airport taxi is approximately RM22 nett per way. |
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| Can luggage be stored at the hotel whilst I travel elsewhere? | ||||||||||||
| Yes, for a maximum of 30 days. | ||||||||||||
| What is the weather like at different times of the year? | ||||||||||||
Langkawi being a tropical island, weather is warm throughout the year with January and February being especially hot and sticky. June to September are cooler months (24-28c), however, it is the rainy season. The most pleasant time of year is October to December, where temperatures range from 25-28c with light breezes and only the occasional shower. |
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| Is the tap water safe to drink? | ||||||||||||
| No, tap water in Langkawi is not potable. | Back to top | |||||||||||
| Is there a doctor on call? | ||||||||||||
Yes, for minor illnesses, otherwise, for urgent matters we recommend guests go to Langkawi General Hospital. |
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| How far is the nearest hospital? | ||||||||||||
The nearest hospital is Langkawi General Hospital. It will take approximately 15 minutes by car to the hospital. |
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| Where is the nearest bank or currency exchange? | ||||||||||||
There are multiple choices of banks in Kuah Town. It is a 2 to 3 minutes walk down the road. |
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| What time do banks open? | ||||||||||||
9.30 am – 4.30 pm, Monday to Friday. |
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| What voltage is used in Malaysia? | ||||||||||||
The voltage in Malaysia is 220 volts. |
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| Business Traveller | ||||||||||||
| What is the hourly / daily rate for limousine service? | ||||||||||||
Available upon request. |
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| Are secretarial and other business services such as translation available? | ||||||||||||
No, however, the front office staff will be more than happy to assist. |
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| Shopping and Tourist Facilities | ||||||||||||
| Are there shopping centres nearby? | ||||||||||||
The Langkawi Parade is just walking distance from the hotel. Duty Free Shops are located at Kuah Town which are 3 – 4 minutes walking distance. |
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| How far is the hotel from well-known entertainment spots? | ||||||||||||
Kuah Town has a few entertainment spots. Otherwise, Cenang Beach would be an ideal alternative. |
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| Do you have a tour desk? | ||||||||||||
No, however, the front office staff will be more than happy to assist. |
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| What and where are local tourist attractions? | ||||||||||||
Tourist attractions are located all around Langkawi, contact the tour desk for more information. |
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Disclaimer: Prices shown are only approximates and are subject to change without prior notice.



